Full Gym Automation & Management System

01 / The Challenge

IronPeak was growing fast and drowning in paper. Memberships lived in registers, renewals were chased by phone, front desks queued at peak hours checking people in manually, and the owners had no reliable picture of attendance or revenue across branches. Expired members walked in unnoticed; loyal ones churned because nobody knew their renewal was due.

02 / Our Approach

The thinking behind the build

We spent the first week working the front desk at their busiest branch every manual touchpoint went on an automation map, ranked by how much time it burned and how much revenue it leaked. That map became the roadmap: automate check-in first (the daily pain), then billing and renewals (the revenue leak), then scheduling and analytics (the growth levers).

Two design rules ran through everything. First, the front desk should be optional any member action should be possible from the app or the turnstile. Second, the system had to keep working when the internet didn't: access control validates locally and syncs when connectivity returns, because a member locked out by a network blip never forgives the brand.

03 / The Solution

What we built

The platform covers the full member lifecycle: sign-up and KYC on a tablet, QR and biometric turnstile access, subscription billing with eSewa and Khalti integration, automated renewal reminders, class and trainer scheduling, and attendance analytics per branch. Members get a mobile app with their pass, class bookings, and payment history; owners get dashboards showing live occupancy, revenue, churn risk, and trainer utilization across all five branches.