Privacy Policy

Introduction

Converge Solutions ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, why, and the choices you have. It applies to convergesolutions.com and to information collected in the course of providing our services.

Information we collect

Information you provide. When you contact us, request a proposal or demo, subscribe to updates, or apply for a role, we collect the details you submit typically your name, email address, phone number, company, and message content.

Information collected automatically. We use analytics tools to understand how visitors use our site: pages viewed, approximate location (city level), device and browser type, and referral source. Where analytics cookies are used, they are set only in accordance with applicable law.

How we use your information

We use personal information to respond to your inquiries, provide and improve our services, send communications you've requested, evaluate job applications, and maintain the security of our systems. We do not sell personal information, and we do not share it with third parties for their own marketing.

Legal bases

Where applicable law requires a legal basis, we process personal information to perform a contract with you, with your consent, to comply with legal obligations, or in pursuit of legitimate interests (such as improving our services) balanced against your rights.

Data retention

We keep personal information only as long as needed for the purposes described here, then delete or anonymize it. Contact inquiries are typically retained for 24 months; applicant data for 12 months unless you ask us to keep it longer.

Your rights

Depending on your location, you may have rights to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain processing. To exercise any of these, email privacy@convergesolutions.com we respond to all verified requests within 30 days.

Security

We protect personal information with industry-standard measures: encryption in transit and at rest, least-privilege access controls, and regular security reviews. No system is perfectly secure, but we treat your data with the same care we bring to our clients' systems.

Contact

Questions about this policy or our practices: privacy@convergesolutions.com, or write to Converge Solutions, Naikap, Chandragiri, Kathmandu, Nepal.